Effective Date: March 25, 2026
Business Name: Elite Heating & Air Conditioning Services
Business Address: 8733 N Magnolia Ave, Ste 123, Santee, CA 92071
Website: elitehvacsd.com

At Elite Heating & Air Conditioning Services (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We collect the following types of personal information when you use our website, fill out forms, or contact us:

  • Contact Information (e.g., name, email address, phone number, physical address)
  • Service Information (e.g., service requests, equipment information, installation or maintenance needs)
  • Payment Information (if applicable for online invoicing or deposits)
  • Website Usage Data (e.g., browser type, IP address, referring pages, time spent on our site

2. How We Use Your Information

We may use your information to:

  • Provide HVAC services and customer support
  • Respond to inquiries and schedule appointments
  • Send service updates, promotions, or special offers
  • Improve our website and service offerings
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted third-party service providers (e.g., payment processors, email platforms)
  • Regulatory authorities if required by law
  • Business partners only as necessary to perform HVAC services

All third-party partners are required to handle your data in compliance with applicable privacy laws.

4. SMS Terms of Service & Privacy Policy

Terms of Service

By opting in to SMS messages from Elite Heating & Air Conditioning Services, you agree to receive text messages for customer support, service updates, and other communications related to your account.

  • You can cancel the SMS service at any time. Just text STOP. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  • If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.
  • Carriers are not liable for delayed or undelivered messages.
  • As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy Policy

Elite Heating & Air Conditioning Services does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve site functionality
  • Analyze traffic and user behavior
  • Personalize your experience

You can modify your browser settings to manage cookies or opt out of tracking tools such as Google Analytics.

6. Data Security

We implement industry-standard security measures to protect your data, including SSL encryption, secure servers, and internal access controls.

Despite our efforts, no system is 100% secure. Please notify us immediately if you believe your interaction with us is no longer secure.

7. Your California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Request access to personal information we collect
  • Request deletion of personal information
  • Opt out of the sale (we do not sell personal data)
  • Be free from discrimination for exercising privacy rights

To exercise your rights, please contact us at:

📧 [email protected]
📞 (619) 884-4108

8. Third-Party Links

Our website may include links to third-party websites (e.g., manufacturers, reviews, financing). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Elite Heating & Air Conditioning Services
8733 N Magnolia Ave, Ste 123, Santee, CA 92071
📧 [email protected]
📞 (619) 884-4108